PRODUCTS NUMBER 72 MISSIONS, POLICIES, PROCEDURES,TECHNICAL SERVICE BULLETINS and APPLICATION NOTES CONTENTS ========================================================================== PAGE | PRODUCT | NUMBER RANGE ========================================================================== 1 Technical Service Bulletins 0472,000 to 199 2 Application Notes / Procedures {General} 0472,200 to 399 3 Standards {General} 0472,300 to 399 4 Missions, Policies & Procedures: General 0472,400 to 499 5 Missions, Policies & Procedures: Technical Div. 0472,500 to 599 6 Missions, Policies & Procedures: Manufacturing Div. 0472,600 to 699 7 Missions, Policies & Procedures: Sales & Marketing 0472,700 to 799 8 Missions, Policies & Procedures: Personnel Div. 0472,800 to 899 9 Missions, Policies & Procedures: Accounts Div. 0472,900 to 999 ========================================================================== TECHNICAL SERVICE BULLETINS DRAWING LIST NUMBER RANGE 0472,000 to 199 DATE 29.05.90 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,000 **** DO NOT USE **** 0472,001 1/89: SEE 0476,362 (MEMC 1A) 0472,002 2/89: SEE 0483,052 (400/1 RAM) 0472,003/MS 3/89: A3000 UPM ROM UPGRADE - SPEC 2 1 ECO 2338 0472,003/AW 3/89: A3000 UPM ROM UPGRADE - ARTWORK 2 1 ECO 2338 0472,004/MS 1/90: FITTING DIGIMOUSE CABLE - SPEC 1 1 AMR 2429 0472,004/AW 1/90: FITTING DIGIMOUSE CABLE - ARTWORK 1 1 AMR 2429 =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== APPLICATION NOTES / PROCEDURES {GENERAL} DRAWING LIST NUMBER RANGE 0472,200 to 299 DATE 11.03.93 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,200/MS Acorn Expansion Card Specification - Spec 3 2 ECO 2732 0472,200/AW Acorn Expansion Card Specification - A/W 3 30 ECO 2732 0472,201 Memory Management Application Note 1 5 AMR 2615 0472,202 Configuring for Monitor Type App. Note 0472,203/MS CDROM Drive to an Acorn Risc OS Comp Spec 1 1 AMR 2873 0472,203/AW CDROM Drive to an Acorn Risc OS Comp A/W 1 16 AMR 2873 0472,204/MS Guidelines for Safety Testing - Spec 1 2 AMR 2939 0472,204/AW Guidelines for Safety Testing - Artwork 1 16 AMR 2939 0472,205/T Product Safety Testing After Field Repair 1 11 AMR 3268 Procedure 0472,206/MS A3020/A4000 Network Interface Spec - Spec 1 1 AMR 3487 0472,206/AW A3020/A4000 Network Interface Spec - A/W 1 8 AMR 3487 0472,207 SCSIDriver Application Note 0472,210/ Victoria Keyboard Port Application Note 0472,211/ Victoria Mouse Port Application Note 0472,212/ Victoria Parallel Port Application Note 0472,213/ Victoria Serial Port Application Note =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== STANDARDS {GENERAL} DRAWING LIST NUMBER RANGE 0472,300 to 399 DATE 03.03.93 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,300 Standard: Packaging =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== MISSIONS, POLICIES & PROCEDURES - GENERAL (CENTRAL) DRAWING LIST NUMBER RANGE 0472,400 to 499 DATE 16.03.93 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,400 Policy: Release & Change Control System 1 2 AMR 2520 0472,401/PE Procedure: Release & Change Control 0472,402/PE Procedure: Release Order (ARO) 0472,403/PE Procedure: Change Requirement (ACR) 0472,404/PE Procedure: Change Order (ACO) 0472,405/PE Procedure: Deviation (AD) 0472,406/PE Procedure: Sample Report (SR) 1 12 AMR 2751 0472,407/PE Procedure: Release to Manufacture (RTM) 0472,408/PE Procedure: Release to Sale (RTS) 0472,409/PE Procedure: Filed Change Order (FCO) 0472,410/PE Procedure: Creation of Procedures 0472,411/PE Procedure: Part Number, Issue & Rev Level Change Definition 0472,413/PE Procedure: Change Control Signing Authorities 0472,420/PE Procedure: Dist T/P Products O'Seas 0472,430/PE Procedure: Decision Referral 0472,450/PY Policy: Quality 0472,455/PY Policy: Product Safety 0472,456/PE Policy: Product Safety Design and Certification 0472,460/PY Policy: Health and Safety Desk 0472,461/PE Procedure: Operation of the Health and Safety Desk 1 8 AMR 3468 =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== MISSIONS, POLICIES & PROCEDURES - TECHNICAL DIVISION DRAWING LIST NUMBER RANGE 0472,500 to 599 DATE 22.02.93 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,500 Project Develop Process Booklet A/W 1 28 AMR 3103 0472,500 Project Develop Process Booklet A/W Spec 1 1 AMR 3103 0472,501/MS Technical Publications Style Guide 2 2 ECO 2707 0472,501/TA Technical Publications Style Guide 2 72 ECO 2707 0472,501/CA Technical Publications Style Guide 1 3 AMR 2889 0472,502 RISC OS Applications Style Guide 0472,503 Procedure: Document Control 0472,504 Procedure: Project Software Testing 1 25 AMR 2489 0472,505 Procedure: FileStore Fault Reporting DataBase (Project) 1 14 AMR 2489 0472,506 Procedure: FileStore Fault Reporting DataBase (Support) 1 14 AMR 2489 0472,507 Procedure: Unix Reportbug Fault Reporting Database 1 9 AMR 2489 0472,508 Procedure: Media Release Requirements 1 45 AMR 2575 0272,508 Media Release Procedure Utilities Disc 2 - ECO 2883 0272,508/SI Media Release Procedure Utils Disc S.I.S. 2 3 ECO 2883 0472,509 Procedure: Printing of Acorn Manuals 0472,510 Business Plan Guide 0472,511 Allocated to J.Gorton 0472,512 Allocated to J.Gorton 0472,513 Allocated to J.Gorton 0472,514 Allocated to J.Gorton 0472,515 Allocated to J.Gorton 0472,516 Allocated to J.Gorton 0472,517 Allocated to J.Gorton 0472,518 Allocated to J.Gorton 0472,519 Allocated to J.Gorton =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== MISSIONS, POLICIES & PROCEDURES - MANUFACTURING DIVISION DRAWING LIST NUMBER RANGE 0472,600 to 699 DATE 05.02.93 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,600 Mission: Hardware Quality Assurance 0472,601 Policy: Safety and Standards 0472,602 Policy: Quality Action Desk 1 2 AMR 2552 0472,603 Procedure: Hardware Approval 0472,604 Procedure: Component Approval 0472,605 Procedure: See 0472,406 {Sample Approval} 0472,606 Procedure: Hardware Design Verification 0472,607 Procedure: Qualification Test 0472,608 Procedure: DRAT 0472,609 Procedure: Design Review 0472,610 Procedure: Certification 0472,611 Procedure: Specification Review 0472,612 Procedure: Sourcing and Selection 0472,613 Procedure: CAD Library Generation and Maintenance 0472,614 Procedure: Component Specification Generation 0472,615 Procedure: Reliability Assessment 0472,616 Procedure: Generation & Control of Critical Component Approvals 2 21 ECO 2521 0472,617 Procedure: Operation of the Quality Action Desk 1 13 AMR 3051 0472,618 Procedure: Control of Quality Action Desk 1 10 AMR 3042 Corrective Actions 0472,619 Procedure: Equipment Calibration 1 6 AMR 3072 0472,620 Procedure: Refurbishment 0472,621 Procedure: Goods Return Authorisation 0472,622 Procedure: Specification of Training Requirements 0472,623 Procedure: Specification of Service Requirements 0472,624 Procedure: Establishment of New Central Workshop Facilities 0472,625 Procedure: Establishment of Approved Service Centres 0472,626 Procedure: Processing of FCO's 0472,627 Procedure: Distribution of Eng. Documentation to the Field 0472,628 Procedure: Assessment of Service Centre Qualification 0472,629 Procedure: Servicing (Strategy) Plan 0472,630 Procedure: Goods Inward Inspection 0472,631 Procedure: Acceptance Audit 0472,632 Procedure: Manufacturing Quality Control Plan 0472,633 Procedure: Fast Track Warranty Returns 0472,634 Procedure: Warranty Return Authorisation 0472,635 Procedure: International DoA Product 0472,640 Procedure: Goods Receipt 0472,641 Procedure: Picking, Packing, Despatch and Delivery 0472,642 Procedure: Physical Movement and Materials Handling 0472,643 Procedure: Storage 0472,644 Procedure: Computer Systems Failure 0472,645 Procedure: Stock Obsolescence 0472,646 Procedure: Stock Control 0472,650 Procedure: Product Rework 0472,651 Procedure: Corrective Action (Product Specific) 0472,652 Procedure: Manufacturing Plan Requirements 0472,653 Procedure: Qualification of Production Methods 0472,654 Procedure: Manufacturing Labour Costs 0472,655 Procedure: Outlining Manufacturing Input to the Project Team 0472,670 Policy: Product Reliability Test Lab 0472,671 Procedure: PRT Lab {Generic} 0472,675 Policy: Approval of Acorn Third Party Products 0472,676 Policy: Design Verification 0472,677 Policy: Product Safety and Certification 0472,678 Policy: Procurement of Stock Items 0472,679 Policy: Product Service and Support 0472,680 Procedure: Rejection F.I. Material (Sub Con) =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== MISSIONS, POLICIES & PROCEDURES - SALES & MARKETING DIVISION DRAWING LIST NUMBER RANGE 0472,700 to 799 DATE 29.05.90 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,700 Distributor Service & Support Operations Manual {GERMANY} 0472,701 Dealer Service & Support Operations Manual {GERMANY} 0472,702 Procedure: Refurbishment N/A {See 0472,620} 0472,703 Procedure: Goods Return Authorisation N/A {See 0472,621} =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== MISSIONS, POLICIES & PROCEDURES - PERSONNEL DIVISION DRAWING LIST NUMBER RANGE 0472,800 to 899 DATE 29.05.90 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ========================================================================== MISSIONS, POLICIES & PROCEDURES - ACCOUNTS DIVISION DRAWING LIST NUMBER RANGE 0472,900 to 999 DATE 08.01.92 ========================================================================== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO =============|=======================================|=====|=====|======== 0472,900/PE Proc Business Expenditure Reimbursement 2 15 ECO 2738 =============|=======================================|=====|=====|======== DRAWING / | TITLE | ISS | SHT | LAST NUMBER / | | | | AMR/ECO ==========================================================================