Unique System Resources


    Pineapple Software are pleased to announce that they have been contracted by Acorn Computers Ltd to provide registration services for unique system resources (ie SWIs, filetypes etc etc) to the Acorn Clan and Registered Developer communities.

    Using the service

    Allocation requests should be prepared using !Allocate, available from Acorn right now, or on request from Pineapple Software.

    You do not need to send in/email the whole copy of !Allocate; just the data file that it produces.

    When !Allocate is first set up the user fills in details about their organisation. Registered Developers should ensure that their number does appear in the appropriate field, and Clan Members should put their Clan membership number in this field.

    We accept allocation requests by email or post - details below.

    In exceptional circumstances very simple requests can be made by fax. Note that the fax line is connected to a discrete fax machine; not a faxpack or arcfax, so do not fax !Allocate data files! Fax may also be used to check on allocation requests, though email is preferred.

    Please note that only the contact details below should be used. In particular please note that telephone allocations or allocation enquiries are NOT provided.

    Contacting Pineapple for Allocations

    Email:
    allocate@pinesoft.demon.co.uk

    Attachments should be sent as uucode generated by !Allocate. MIME capability may be added at sometime in the future.

    Fax:
    (+44/0)(1223) 415222

    Online 24 hours a day - note that this is a discrete machine, not an Arcfax or Faxpack, so don't send uucode!. It should only be used for very simple requests, eg one or two items which do not require supporting files.

    Post:
    Resource Allocations
    Pineapple Software
    PO Box 459
    Cambridge
    CB1 4QB


    Other addresses

    There have been some recent changes:

    Sales and Support (except virus support)
    Pineapple Software
    Suite 13/14
    South Park Business Centre
    310 Green Lane
    Ilford
    Essex
    IG1 1XT

    Phone: (+44 or 0)(181) 599 1476
    Fax: (+44 or 0)(181) 598 2343
    EMail:
    sales@pineaple.demon.co.uk
    support@pineaple.demon.co.uk

    Virus Support, Resource Allocations
    Virus Support/Resource Allocations
    Pineapple Software
    PO Box 459
    Cambridge
    CB1 4QB

    Fax: (+44 or 0)(1223) 415222
    Email:
    virus@pinesoft.demon.co.uk
    allocate@pinesoft.demon.co.uk

    (sales@pinesoft and support@pinesoft are now forwarded to their pineaple equivalents)

    We are currently measuring the level of email traffic in comparison to paper-bound media, and intend to simplify the above scheme if usage justifies it.

    The old Ilford address - 39 Brownlea Gardens - should no longer be used.