As of March 3rd 1994, a one year warranty will be supplied free of charge with every A4 portable computer purchased. At the same time, Acorn is introducing a new three year extended warranty product for the A4. Both warranties include on-site and telephone hotline support, provided by Granada Microcare.
All new Acorn A4 portable computers purchased from March 3rd 1994 onwards will be covered by the new one year warranty arrangement. The extended three year warranty and on-site service product is available for sale through Acorn dealers at £149.95 (including VAT) to new A4 customers as well as existing owners. In all instances the period of cover will start from the date on which the A4 was purchased.
Henry Howarth, Acorn's Product Manager for portables, commented:
"The A4 delivers all the benefits of Acorn's RISC OS environment in a notebook format and is proving highly successful in all areas of our markets wherever portability is needed.Further information on the new A4 warranty cover is available from all Acorn dealers."We have introduced these new support arrangements to offer our customers both peace of mind and an assurance that, should it be needed, a responsive and convenient support service is in place to assist them, with the minimum of disruption."
Founded in 1978, with 1992 revenues of £48.2m, Acorn Computers is the premier supplier of IT solutions to UK education and has been the leading provider of 32-bit RISC based personal computers since 1987. In 1990, Acorn established am associate company, Advanced RISC Machines (ARM), in a joint venture with Apple Computer and VLSI Technology Inc to develop and exploit further Acorn's RISC processor technology. Acorn works closely with a strong community of other industry partners, users and software developers to provide innovative technology solutions for the education, consumer, publishing and international markets. Acorn Computers Limited is part of the Acorn Computer Group plc, which went public on the USM in 1983.
Granada Microcare, part of Granada Service and Business Communications, is one of the UK's leading independent third party installers and maintainers of communications technology.